A new version of our client Livedrive software has been released. The new version is 1.13.2. You will be prompted automatically to update your software in a few days or you can update immediately by going to your web portal and clicking on the download software button. The new revision incorporates the following changes:
Built in Windows Restore Program
Previously, windows users have had the option to download a separate Restore program to transfer their files back to their PC. From version 1.13.2, the restore software is included into the main Livedrive client software. If you click on the Livedrive icon in the taskbar at the bottom right of your windows screen, you will see the new option to “Restore Backups”.
Improved Manage Backups Screen
There is now an improved interface for handling file type exceptions (i.e. defining file types that should not be backed up). By default, this will now automatically stop EXE, ISO and temporary files from being backed up and will reduce the time it takes to complete a backup. If you need to backup these file types, you can simply go to the settings screen and uncheck the file types you want to backup. Equally, if you have other file types that you do not want to backup, you can also add them from the settings screen.
To get to the new Manage Backups screen please do the following:
Click on the Livedrive icon on your taskbar at the bottom right of your screen, select “Manage Backups” and then select the “Settings” tab.
MAC OSX Users
Click the Livedrive icon on your taskbar at the top of your screen. Select “Manage Backups” and then select the “Settings” tab.
The “Manage Backups” screen now contains a list of the most commonly backed up file locations, i.e. “My Documents”, “My Music”, “My Videos”, etc. for windows and “Documents”, “Music”, “Videos”, etc. for MAC OSX.
Improved Firewall Compatibility
Some small security improvements have been included to give Livedrive a better performance behind corporate firewalls.
By default, all transfers between your computer and the backup servers are now encrypted. This can be turned off if required (not recommended) by going to the Livedrive settings screen and clicking on the “Bandwidth” tab.
Important Note: Once you’ve updated your software, please check the Livedrive Status panel to confirm that backups are uploading. The change to the default encryption setting may, in a few cases, mean that firewalls and/or anti-virus programs may need to be re-configured.
The easiest way to check that backups are uploading is to place a new file in one of the folders that is being backed up. Then check later via the Livedrive Status panel and/or your web portal that the file has been backed up.
If you are concerned that backups may not be uploading please contact aento support at email@example.com
More details of aento’s online backup for small business can be found at our web site www.onlinebackup.aento.com